Summary
Published November 2021
This technology brief explores the use of chatbots within the criminal justice system. The goal of this brief is to orient the reader to chatbots, present foundational insights from real-world examples of chatbot use, highlight considerations for implementation, and discuss the future of chatbots in the criminal justice system. Chatbots in the criminal justice system have the potential to improve efficiency, redefine engagement, expand access to justice, and reduce costs associated with administrative overhead for various criminal justice stakeholders.
